After a long month of lockdown we are now under stronger restrictions than when we went in. As with the rest of 2020 we are doing our best to adapt and change to fit with these new rules put on us. Currently we are under tier 2 restrictions, please read below for information on the way we are reacting to being in this tier.
Food and drink
With so much confusion around what constitutes a “substantial meal” we have decided not to risk our licence by selling our Neaum deli menu. This means that we will not be able to serve alcohol and not be staffing our bar area at all at any point during the day.
Breakfast will be served as normal between the hours of 8am and 10am in our restaurant, we will be asking our guests to reserve times for breakfast so we can staff accordingly.
Check in and out
Our check in times remain unchanged however we are changing how we staff these hours as we are no longer running our bar as we were. Our live-in team will be on hand to assist you during check in but they will only be there for your arrival. They will provide you with keys, information and wish you a great stay. These team members live on site and are contactable if you require any assistance.
If you have any queries do feel free to email or call us.
Housekeeping and cleanliness
Our housekeepers will still be working hard to ensure that each room is sanitised thoroughly between uses as well as sanitising communal areas during your stay.
Daily housekeeping duties will be at request only, we will only enter your room during your stay with your expressed permission or in the case of an emergency.
Tier 3 areas
Unfortunately with the stricter wording on tier 3 residents staying overnight outside of their local area we will not be accepting guests from tier 3 areas. We know this can be frustrating but we are trying to be compliant with current UK wide restrictions as well as our own. If you have already made a reservation we can rearrange your booking for later in December or for 2021.
Located in the heart of the English Lake District Victorian House captures the gothic romanticism of the landscape yet provides warm home-style and comfort. With a focus on exceptional service and doing the simple things beautifully we go beyond just a bed for the night. Our beautiful Victorian House is full of character offering a tranquil riverside garden, cosy individual rooms and a delicious home cooked breakfast.
At Victorian House all of our rooms are individually designed to showcase the beauty of the surrounding landscape and the quirks of our period building. There is a character filled space for every occasion so whether you’re escaping the city for a relaxing break or planning an adventure packed family weekend Victorian House provides the perfect base to surround yourself with beauty in one of the world’s most spectacular heritage sites.
The Garden Room provides a laid-back and quiet space to entertain and relax. With beautiful unique furnishings and an equally intriguing food and drink menu. Unwind after a day of exploring with some of the best of the Lake’s artisan spirits and craft beers.
Why not accompany your tipple with our selection of light snacks or our hand-picked Cumbrian tapas?
Created using fresh, locally sourced produce our Cumbrian tapas provides the perfect sharing board and showcases the best of the local artisan suppliers.
The Shepherds Hut provides a charming retreat, the perfect place to relax after a day exploring the lakes. With all of the home comforts you would expect from a boutique stay our Shepherd’s Hut does not compromise on luxury or style. Statement glass doors back onto your private seating area with riverside views, take in the beauty of the lakes throughout the seasons.
Located in the idyllic village of Grasmere, Victorian House provides a central base to explore the delights of the Lake District. From quaint local shops, galleries and museums to action packed adventure days. Surround yourself with beauty in one of the worlds most spectacular heritage sites.
More information coming soon.
Don’t worry, you’re in the right place!
If you haven’t heard already, The Oak Bank is now Victorian House Hotel. We’ve had a bit of a makeover, but we’re still in the same beautiful location; we look forward to welcoming you soon!
Please let us know if there’s anything else you wish to discuss or whether you require childrens beds, have any dietary requirements or need a dog friendly room.